Masks are recommended in the museum.
The Hastings Mill Store was designated a heritage building by the City of Vancouver. It is listed in the Vancouver Heritage Register as a class "A" structure (a site of primary significance that represents the best examples of a style or type of building). It is the oldest building on the Heritage Register (c. 1868).
The building is protected by a legal municipal ("M") heritage designation by the City of Vancouver.
In 2019, the building had critical repairs and restoration done to the chimney, roof, balcony and guttering system to meet current City Code specifications. It also received a new fire escape, which has just been completed in 2020.